The Global Opportunity in IT-Based
Services : Assessing and Enhancing Country Competitiveness
This book aims to help policy makers
take advantage of the opportunities presented by increased
cross-border trade in information technology (IT) services
and IT-enabled services (ITES). It begins by defining the
two industries and estimating the potential global market
opportunities for trade in each. Then it discusses economic
and other benefits for countries that succeed in these
areas, along with factors crucial to the competitiveness of